How to Choose a Chimney Repair Company
If somebody calls you and offers to clean your chimney for a very cheap price, beware! Many scam artists are now posing as qualified chimney repair companies these days. Of course, you should only hire fully qualified professionals lest your chimney becomes a fire hazard.
The following are important points to consider before choosing a chimney repair company:
Unfortunately, while chimney safety can be a matter of life and death, the industry is unregulated. The good news is, national associations issue licenses and certifications to those who have demonstrated competence.
NGFS & NFI Membership
If a chimney repair service is a member of the National Chimney Repair Guild (NCSG) and National Fireplace Institute (NFI), it shows that they are interested in improving their services. Such organizations do not issue certifications, but membership is a sign of the company’s commitment to its industry.
Individual CSIA Certification
In the U.S., the Chimney Repair Institute of America (CSIA) provides the minimum nationally recognized standard for chimney repair services in the U.S. In addition, NFI certifications make up a more advanced set of credentials in research involving gas, wood and pellet-burning appliances. Before you choose a particular chimney repair company, ask for proof that the workers themselves are CSIA or NFI-certified, and not just the owners.
Hiring an insured chimney repair company keeps you protected from accidental damages or injuries that could occur as the technician works on your property.
Online reviews about different chimney repair companies can be more important than you think. Of course, you need to look into your source website’s credibility too. As you’d expect, marketing websites would be filled with fabricated positive reviews for certain companies and negative reviews for their competitors. Just stick to reputable third-party consumer watchdog sites that feature real reviews from real people.
The importance of talking to your client references provided by your prospect can’t be stressed enough. This is your best way of knowing what results are likely if you actually decide to hire that company. Listen to the comments or feedback of their past clients about their work. Anyone who refuses to provide references is most likely hiding something. And if they’re hiding something, you wouldn’t want to take things further.
It’s tempting to choose the cheapest chimney repair company, but you have to make sure that professional industry standards are followed to the letter by those who perform the work on your property. Remember that if a chimney is not properly repaired or maintained, it can cause a fire or expose the entire household to deadly fumes, such as carbon monoxide.